kg77's Privacy Policy
Your personal information is our top priority. This policy contains a full description of how the information you provide on the kg77 platform is collected, used, stored, and kept secure.
SSL Protection
All data is transmitted securely using SSL encryption technology.
Never Sold to Third Parties
Your personal information is never sold or transferred to any third party.
Transparent Policy
We clearly state which of your data is used and for what purpose.
Easy to Contact Us
For any privacy-related questions, you can contact our support team directly.
Our Privacy Policy
Introduction & Scope
kg77 is a safe and reliable online entertainment platform for players in Bangladesh. This Privacy Policy ("Policy") defines what information about you is collected when you use the kg77 website (https://kg77.mom) and its related services, how that information is used, and how it is stored.
This Policy applies to all kg77 users — whether you are a registered member or a site visitor. Using our services means you have accepted the terms of this Privacy Policy. If you do not agree with any part of this Policy, you are asked not to use our platform.
kg77 reserves the right to update this Policy from time to time. Users will be properly notified of any significant changes.
What Information We Collect
kg77 collects various types of information as needed to provide its services. This information is divided into two main categories:
2.1 Personally Identifiable Information
When you register with kg77 or use our services, the following information may be collected:
- Full name and date of birth
- Email address and mobile number
- Residential address
- National ID card or passport details (when identity verification is required)
- Payment information (bKash, Nagad, Rocket, or bank account details)
- Transaction history
2.2 Automatically Collected Information
When you visit our website, some information is collected automatically:
- IP address and device information
- Browser type and operating system
- Time spent on the site and pages visited
- Cookie and session data
- Referral source (where you came from before visiting the site)
Purpose & Use of Data Collection
kg77 uses your information only for the following legitimate purposes:
3.1 Service Delivery & Operations
- Creating, verifying, and managing accounts
- Processing deposits and withdrawals
- Recording gameplay and betting transactions
- Managing bonuses and promotions
- Providing customer service
3.2 Security & Compliance
- Preventing fraud and money laundering
- Identity verification and age confirmation (for users aged 21 and above only)
- Ensuring account security
- Implementing responsible gaming policies
3.3 Service Improvement
- Analysing and improving the user experience
- Identifying technical issues on the platform
- Developing new services and features
- Market research and generating statistics (in non-identifiable form)
Data Storage & Security
kg77 takes the highest technical and administrative measures to protect your personal information.
4.1 Technical Security
All data is transmitted securely using SSL (Secure Sockets Layer) encryption technology. Data stored on our servers is kept in an encrypted state. Through access control systems, only authorised personnel can access the information they need.
4.2 Data Retention Period
Information is retained for as long as your account is active and for the period required by applicable legal obligations. Even after an account is closed, transaction records are kept in accordance with applicable law.
4.3 Response to Security Breaches
In the event of any data security breach, kg77 will promptly conduct an investigation and notify affected users in a timely manner. The extent and nature of the breach will be assessed and the necessary corrective measures will be taken.
Data Sharing & Disclosure
kg77 does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:
5.1 Service Providers
Our trusted partner organisations involved in payment processing (bKash, Nagad, Rocket, bank transfers), technical infrastructure management, and fraud prevention services may receive the minimum information necessary. Strict confidentiality agreements are maintained with these partners.
5.2 Legal Obligations
Information may be provided to meet legal directives from competent authorities, court orders, or requirements under applicable law. In such cases, only the information relevant to the specific request is disclosed.
5.3 Anonymised Data
Aggregate statistics and analytical data that do not reveal any individual's identity may be used for business purposes. In such cases, it is not possible to identify any specific person.
Cookie Policy
The kg77 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve the functionality of the site.
6.1 Use of Cookies
- Essential Cookies: Required to maintain login sessions and for basic site functionality.
- Functional Cookies: Used to remember your preferences and settings.
- Analytical Cookies: Used to analyse site visit patterns and improve our services.
You can disable cookies from your browser settings. However, this may limit some functionality of the site.
Your Rights
As a kg77 user, you have the following rights over your own information:
- Right of Access: You can request to know what information we hold about you.
- Right to Rectification: If your information is incorrect or incomplete, you can request a correction.
- Right to Erasure: In certain circumstances, you can request that your information be deleted.
- Right to Restrict Processing: In some cases, you can request that the use of your information be limited.
- Right to Object: You can object to the use of your information for specific purposes.
- Data Portability: You can request your information in a structured, readable format.
If you wish to exercise any of the above rights, please contact our support team. We will review your request within a reasonable time.
Protection of Minors' Information
kg77 is a platform for users aged 21 and above only. We do not knowingly collect or process personal information from any minor. If a minor attempts to create an account without authorisation and this comes to our attention, that account will be closed immediately and the related information will be deleted.
To ensure the age verification process, kg77 verifies national ID cards or other government-issued identity documents.
Third-Party Services & Links
The kg77 platform integrates software from game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and others. These third-party services have their own privacy policies. kg77 is not responsible for the privacy practices of these services, but we work only with trusted and reputable organisations.
For payment processing, the individual security policies of bKash, Nagad, Rocket, and bank transfers apply. Financial transaction information is shared with these organisations only to the minimum extent necessary.
Policy Changes & Updates
kg77 reserves the right to revise or update this Privacy Policy. Users will be notified of any significant changes in the following ways:
- Through a notice published on the website
- By sending a message to the registered email address
- Through a notification at the time of login
Continued use of the platform after a revised policy is published will be taken as acceptance of the new policy. Visit this page regularly to stay informed about the latest policy.
Contact & Complaint Resolution
If you have any questions, comments, or complaints about this Privacy Policy, the kg77 support team is always here for you. Our 24/7 live chat service is available in both Bengali and English.
We will try to resolve any privacy-related request as quickly as possible. Complex requests may take additional time, but we will ensure you are kept informed about the progress of the process.
To contact us by email: [email protected]
Do you have any questions about privacy?
Our support team is available 24/7 to help you — assistance is available in Bengali and English.